What program to SSH into Drobo FS

I am currently workinh with support to get the data of my FS.

They have told me to SSH into it and I am not sure what this means.

I have tried using WINSCP.

When I try SFTP I get the below error: -

FTP I get: -

Am I using the right program?

I have OpenSSH installed as a DroboApp on my Drobos and I access them via Putty (On Windows).
OpenSSH can be found here https://sites.google.com/a/droboports.com/www/app-repository/openssh-6-1

Though I don’t know how you will install it if you don’t/can’t enable DroboApps in the Dashboard and can’t access the DroboApps share.

SFTP is related to SSH, but it’s not quite the same.
You could try using Putty to get an SSH command line on the Drobo.

In short, SSH is not something that exists on the DroboFS/5N normally - it’s a DroboApp that must be installed first. If you’ve lost access to your Drobo (you don’t say who told you to use this or for what purpose), then you’re not going to be able to install it in the first place. Even if it was installed, if your Drobo isn’t booting up properly, it may not be reaching the point of loading DroboApps.

Really, we need to know more about why you’re doing this.

Hi,

I now have access. Under what folder will I find my data?

Thanks.