Having trouble with my Drobo S in that it drops the connection after a while, and then the dashboard cannot find the Drobo
A re-boot helps in that I can get it connected again, and it will either work for a short while, or sometimes a few hours
The Support Team basically said “get a new Drobo” which is fine, but I see that connections issues are everywhere in the forums.
My Firmware is up to date, my Dashboard is up to date
I uploaded a Diagnostic to be told “Your Diag File shows that the Drobo itself is the Problem”
When pressed, I was sent this
It seemed to be a problem with the Mainboard.
Wed Nov 11 08:19:24 2015: ELM: Boot Drobo3 TDB1052A0677, bat OFF, ver: 5.41.62910(2.1.5) NODEBUG BUILD (GCC) (DB-MV78200-A-BP LE MMU ARCH 5)
Wed Nov 11 08:19:25 2015: RebootReason: PMU reports Power Switch Shutdown
SystemManager Initialize failed - rebooting
To me this looks likes me re-booting the thing - not a diagnosis of the problem
I know a lot of you have connection issues - and the only help on the site is “make sure firmware and dashboard are current”
I will buy a new Drobo if I have to, but the support was so vague -
(no I dont have a firewire port on my PC … YET) - I will get one if it will help, but tired of guessing
In my mind the problem has occurred since latest update - but I may have that wrong
LATEST - I have changed the USB Power suspend settings to DISABLED - to see if this helps - I will report