Upgraded to firmware 1.4, still reported as 1.3.7

Forum History Drobo
1

Hi,
I downloaded firmware 1.4 from Drobo’s website and installed it. I rebooted my Drobo V2. Dashboard (2.0.4) on MacOS 10.6.8 still reports I am using firmware 1.3.7.
Anyone experiencing something similar? is there any other way I can check the firmware version installed on my Drobo?

Thanks.

2

dashboard is always going to report it correctly

the firmware copies to drobo, then when it reboots it moves the firmware across to the “operational” part of the drobo

obviously that failed for some reason, so it just started up with your old firmware again

you can power it down and remove ALL of your drives and try updating the firmware with drobo empty

3

dashboard is always going to report it correctly

the firmware copies to drobo, then when it reboots it moves the firmware across to the “operational” part of the drobo

obviously that failed for some reason, so it just started up with your old firmware again

you can power it down and remove ALL of your drives and try updating the firmware with drobo empty

4

Thanks. I installed it a 2nd time, and now it is reported as FW 1.40.