I have a Drobo Gen2 (Yes, I know it is old but it has been working fine). I have been using it connected via USB to a last generation Apple Time Capsule Wi Fi 5 router. I recently bought a new Wi Fi router to take advantage of the updated speeds of Wi Fi 6. However I’m having trouble with the Drobo mounting on any computer I have.
The current firmware is 1.4.2 [1.254.50341].
When I plug the USB into my 2021 M1 Mac mini the device never mounts and Drobo dashboard does not see the device. When I plug the device into my Windows 10 computer it does not mount, but Drobo Dashboard does see the device.
So… I thought I needed to update the firmware. Clicking the “check for updates” button in the Dashboard fails. So I downloaded the zip file for the 4.2.3 firmware, as described on the Drobo website, and tried to use the manual method. This also fails at about 90%.
Any help and suggestions will be appreciated. I don’t want to just trash the device, since it still works. Sort of.