I just finished talking with Data Robotics support about my problems using a 16TB-formatted 2nd-gen Drobo connected over FireWire to a Windows 7 64-bit machine.
The case (091130-000121) ended with the following text:
[size=x-small]“I am sorry for the inconvenience yes we do not support using the Drobo with Windows 7 connected fire wire until the issue is resolved.
You could submit a support case to Microsoft, perhaps they could keep you updated on when there will be a fix for the issue.”[/size]
Saying that drives connected over Firewire will not work in Windows 7.
I’ve tried two different firewire cards (the FW400 port on my foxconn mars motherbard, and a SIIG 800 DV card) with both the Microsoft Drivers, the Microsoft Legacy drivers, and the Unibrain drivers.
In every situation, I can read off the drive just fine, but whenever I try to write to it, it crashes.
Rebooting the computer does not fix this crash, I need to reboot the Drobo by yanking the power, which in turn has left with a corrupt index!
The event viewer is giving me errors like:
“An error was detected on device \Device\Harddisk4\DR9 during a paging operation (EventID 51)”
And there was en error reported with the sbp2port saying:
“The driver has detected a device with old or out-of-date firmware. The device will not be used (EventID 25)”
When this happens the Drobo still appears in the device manager, but there’s a yellow exclamation mark and an error message that says: “Windows has stopped this device because it has reported problems. (Code 43)”
I’ve tried the recommended firewire cards on the knowledgebase and they failed, I tried the unibrain drivers that the knowledgebase recommends for use with Windows 7 and those failed, and tech support told me that I need to wait for a new driver, rendering my favorite hard drive useless until…?
And so I turn to the forums
Has anyone had any luck getting a 2nd-Gen Drobo working in Windows 7 over a firewire connection?
Failing that, does anyone know exactly what I need to wait for here?
Thanks for any help you can provide,