Drobo

Storage usage bug

Hello!

I found a bug in how Drobo Dashboard reflects Drobo storage usage.

When I start my drobo and dashboard, then I get this:

After few minutes I get this:

As you can see, at first space that is reserved for expansion is 232.87GB, but then it is 1.0T.

I don’t think that it is right.

P.S.
Drobo Dashboard: 1.5.1 [1.5.20000]
Drobo Firmware: 1.3.3[1.250.19855]

Yes, we are aware of the issue and working to resolve it as soon as possible.

A couple of days ago I received a message from DRI support telling me to reinstall drobo Dashboard and to check file system on my drobo.

I did all that as instructed, but nothing changed.

File system check did not found any problems and drobo Dashboard still incorrectly shows storage usage.

I replied to DRI support telling that those actions did not help, but I haven’t got any answer yet.

What is your case number?

Also, it is a known issue and we are working to resolve as quickly as possible.