Thanks for the comments, it looks like I’m not alone here. I purchased the Drobo and DroboShare as a bundle as I wanted to be able to access the Drobo from a laptop as well as a couple of desktop machines, I dont have a use for a very large external USB drive!
I did open a support ticket on this just before I posted the forum comment. Support have responsed, and I’m copying their response below. I dont think there’s anything confidential in it, but if posting this is considered bad form, then I have no problem with a forum admin removing the quote.
The response from support basically says that the DroboShare is useless and if I want to network the Drobo, I should use something else. Can someone tell me why the unit is still available for sale if it’s so bad?
I still think the Drobo is a great product, it’s just a shame that when they built v2 and added firewire, they didnt think to put a network port in it at the same time. That lack of function, combined with the insult that is DroboShare (1000Mbps network connection that provides 100mbps throughput) means only one thing: I’m currently backing up the drobo to spare drives and it’s going back to Amazon as soon as possible for a full refund. Returned as Unfit for purpose.
Such a shame, it looked nice too. I’m replacing it with the less pretty but cheaper and more functional QNAP TS-410.
Thank you for contacting Data Robotics technical support. You’ve asked if there is anything that can be done to speed up the DroboShare.
The DroboShare will only read/write at 5-10 MB/s depending on your network, which isn’t fast enough to stream video correctly. There isn’t a way to speed up the DroboShare but there are alternative ways to connect the Drobo to make streaming possible.
If your router has a USB port on it you could connect the Drobo directly to it. This simulates connecting it direct to a computer and sharing it. Drobo Dashboard cannot connect in this configuration. You could also connect it directly to a computer and share it, though the computer would have to remain on for the Drobo to be accessible on the network.
I had my upper level support review the diagnostic file to be thorough; no errors were found, your Drobo is working perfectly.[/color]