I have upgraded to Sierra and everything was fine until I updated the dashboard to 2.8.3 and now it cannot find the drive. I restarted the drive and cannot find it. I uninstalled and tried to reinstall but the reinstall locks up with ‘less than a minute remaining’.
MacPro 2013 Sierra 10.12
EDIT: Installation did finish and restarted. Still not finding Drobo. Shares did mount.
ok fingers crossed for you lisa,
after installing, you might need to shutdown and reboot the computer too, but as it is a new installation, you might need to re-check or re-tweak the permissions again, for example as mentioned in step 8 here: https://myproducts.drobo.com/article/AA-01820
You don’t say if you checked this, but every time you upgrade the Dashboard on a Mac that has the firewall turned on you must re-authorize the discovery service or you will see this type of behavior.
Go to System Preferences->Security & Privacy->Firewall->Firewall Options (you may need to click the lock in the bottom left to enable this button).
In there, scroll down until you find DDService64d and make sure it’s set to “Allow incoming connections”.
If you have to change it, then you need to quit the Dashboard (including going to the menu bar and selecting Exit from the Drobo icon menu). After that, re-launch the Drobo Dashboard app and give it a minute or two to discover your Drobo again.
yes, it asks me if I want to allow incoming connections when I login. I restarted the app many times but did not specifically do it in that order. I have not re-installed 2.8.3 yet, still running on 2.8.1. I am having TimeMachine problems, too, but that is another post.