Drobo

Red led alarm on off

Hi my dear, someone can help me, I have a problem with my DROBO B1200i, the issue is that it can not start the raid, the equipment does not turn on but in the front, they do not light the LEDs of the slots where the discs are inserted , Now appeared a warning led green and the red led off, I disconnected the current for 5 minutes but still could not solve the problem help me please

hi, there are a couple of knowledgebase articles that may help here regarding power supplies:

https://myproducts.drobo.com/article/AA-01415
&
https://myproducts.drobo.com/article/AA-01615

(if you can have a look there, are you able to see if it looks like a power supply has failed, possibly both, or if it looks like the unit if overheating with the red light as mentioned in the links?)