The telnet test never worked for me while I was setting up Crashplan, but the client was able to connect to the backend normally anyway. Give it a try and see what happens. Just remember that you need to have puTTY open and logged in to the Drobo whenever you want to be able to use Crashplan.
Since I only have to set this up once (and then forget about it), it’s OK I use the IP address, even though I’m DHCP? That IP address won’t always work, and will change, but that shouldn’t matter since I only need to set everything up once, correct?
So it worked, kind of. I got it to load into my drobo crashplan, which is a great start. I think the issue was that I didn’t use the IP address originally, only the name. When I used the ip address, it asked me for firewall permissions and worked.
But after I got it loaded, the only settings I changed were signing in, and setting the max cpu setting.
When I then exited, changed the ui.profiles file, and then restarted, I got back into crashplan on my desktop, currently backing up to the internet (central). I tried to add a computer as a backup (Drobo5N), and i started, but the connection status is disconnected, retrying. It cannot connect and start.
the service is running properly on the drobo, according to the drobo dashboard.
Did I mess up some setting? I didn’t mess with the network settings inside the drobo, since i didn’t see anything about that in the guides.
I had a similar problem when the versions of Crashplan on my PC and Drobo didn’t match. Double-click the Crashplan logo in the upper-right-hand corner of the main program window, then type “version” in the resulting dialog. Reconnect to the Drobo’s Crashplan and do the same. Make sure both report the same version number.
my drobo is out of date, even though I just installed it from the drobo app list. That’s weird. Can I just drag and drop install like I did for the dropbear and other utilities? I’ll look around this site for a link
The update button just means that it’s not detecting the built-in version installed, the Feb 25th version from Droboports should be correct. Have you rebooted the Drobo since install? I’ve found that frequently helps with app problems.
I found the problem- I didn’t do a fresh install of the drobo app. I was able to connect to the drobo (and confirm that I am now using the correct 3.6.3 application) by navigating, via ssh, to the droboApps folder and using the remove command
rm -rf on the entire crashplan folder
I then reinstalled the app with the drag and drop and a restart. Everything looks good from that end.
I then commented out the line in the ui.properties
I cannot access crashplan on my own computer, now, even with a couple restarts. The service is running, I checked in the task manager, but the GUI cannot find the service.
I am at a loss, but I will try to restart a couple more times to see if that fixes it. It has in the past.
Does anything come to mind? I feel that I am close, and it’s frustrating that new problems keep popping up.
Thank you again[hr]
3 restarts later and I think I am in business. Seems like everything is working.
I have two parting questions:
It seems it does not backup to the crashplan central and my drobo simultaneously. I need to choose one or the other (both are in the initial backup creation stage). Will I have to manually flip between them constantly, or will it automatically switch for me?
I cannot find on my drobo (or on my computer, which is used as a backup location for a laptop) any of the backup files or evidence they exist. Where are they stored? I don’t remember choosing a path for my backup- how do I choose a path? The path may not matter for the drobo, but it does for my computer.
You can back up to any number of destinations, they should all appear simultaneously on the backup screen but the program will only back up to one destination at a time. Once the initial backup is done incrementals take much less time and all destinations will be updated within a short period of each other.
You can check the location of incoming backups from other machines by going to Settings -> General tab, then click the Configure button after “Inbound backup from other computers”. This shows the current location for incoming backups and allows you to change it if so desired. You should be able to do this both on your PC and the Drobo.