I’m having problems with my Drobo 5N, and was wondering if it’s possible to revert to the factory defaults (wiping out the Apps I have added, etc. without loosing the data on my disks?
I’m trying to avoid having to copy all of my data to USB disks to see if I can fix this.
hi it might be possible but it sounds risky.
i think the only way to be more sure about it is to raise a ticket with support teams to go through step by step etc because they can be other variables involved.
eg what if your disk pack (and data sets) are using a newer firmware, you might not be able to access your data at all, until a certain firmware is applied to the drobo again.
and the drive might need to be IN or OUT depending on which step of the process…
i think its best to raise a ticket
Thanks, Paul. I did open a ticket, and the support folks said that it is not possible. I suspect that there is a way that it could be done, but it’s at least not suggested, and they do not support doing it.
Thanks for your response!
hi prhend, i was wondering how did things go in the end?