As Drobo support is non-existent I’m turning here. Someone please help me if you can!
We have two Drobos, a 5N and a B800fs. All were working just fine for the past year plus. All of a sudden one day last week I went to go back up some files and my computer gave me an error saying that the drive was full. I opened up the dashboard and in fact I have 11TB left, so it’s far from full. So to try and fix this bug I went and updated some of the software/firmware through Drobo dashboard on the B800fs and now it’s really giving me issues.
The Drobo shows up on the dashboard but will not mount (that is, IF it shows me the mounting screen). Most of the time when I click Shares, it just says “Your Drobo device is starting up. This will only take a moment.” This doesn’t just take a moment, it stays on this screen forever. All lights on my Drobo are green. I’m on Mac OSX 10.11.4.
Anyone experienced anything similar to this or have any solutions I can try? I tried contacting Drobo but their support is not helpful at all. They send me default responses and links to articles that don’t help. I feel like I’ve tried everything with no luck.