MyDrobo, DroboPix, DroboAccess apps: where are they?

Forum History DroboApps
1

Recently received an email about the DroboPix app allowing automatic background copying of photos from iOS to Drobo (I think) when on the local network.
I have a 5N with latest firmware 3.5.11, and DroboDashboard version 2.8.1. The list of apps in DroboDashboard/DroboApps does not contain MyDrobo or related apps, so I don’t see how to install. There are about 15 apps listed, starting with Aria2 and ending with Transmission. I’ve successfully installed other apps before, such as Plex.

Any ideas?

2

Hello dchernoff,
We do apologize. Would you try uninstalling/reinstalling the Drobo Dashboard as follows:

https://myproducts.drobo.com/article/AA-01737
https://myproducts.drobo.com/article/AA-01837

If the above does not work would you contact our support group at: 1-866-426-4280 and generate a diag for them to review.

To generate Drobo diags, go to Help and Support in Drobo Dashboard and select “Get Diags”.

Thank You.

DroboMod

3

This fix worked for me :slight_smile:

4

I originally updated both the firmware and the dashboard board. I didn’t see the updated apps of mydrobo or access. I also uninstalled dashboard and reinstalled with the latest version. Sttill no mydrobo/access apps showing up.

Any help would be appreciated.

Brandon