Mydrobo.com server not available

I am so so fed up with this, I spent good/lots of money on my drobo unit. Why can’t I access it remotely via https://dave#######.mydrobo.com? It says server not available!

I tried to raise a support ticket but it says my dashboard and firmware versions are incorrect but they are not and so it won’t let me submit the support request, talk about obstructive support! !!

And on my iPad it says it could not establish a secure connection to the server.

They might have had an outage. It seems to be working now.