I Purchased My Drobo Second-Hand but Can't Register It

I want to register my Drobo but when I enter the information it says that it can’t validate it. Any help with this?

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I had the same problem.

Just bought a 5n second hand off ebay.

Ended up having to open a support ticket, and Drobo support registered the product from their end.

Only problem I’m left with is that I am unable to register the Drobo Access app. Keep getting error code 21, so have opened another support ticket.


Hello as mentioned below I can confirm you to be able to validate your Drobo by registering the device onDrobo Support.

If you are still having issue with the Drobo Access ,you need to contact the support team and ask for your account to be reset then try registering account and also make sure * Make sure your Drobo is registered