I Purchased My Drobo Second-Hand but Can't Register It


I want to register my Drobo but when I enter the information it says that it can’t validate it. Any help with this?

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I had the same problem.

Just bought a 5n second hand off ebay.

Ended up having to open a support ticket, and Drobo support registered the product from their end.

Only problem I’m left with is that I am unable to register the Drobo Access app. Keep getting error code 21, so have opened another support ticket.