I have a question for you guys…
Why is my drives built in “SMART” error logging and drive monitoring disabled by Drobo on any drives that are installed?
I noticed this recently when I installed a new hard drive. I had some issues with it as after ~7 hours rebuilding the drive would red light or Drobo would reset. I took the drive out and placed it in my Linux box to analyse it. I checked the SMART data to see if any bad blocks had been logged… SMART was disabled. So I enabled it and placed it back into my Drobo. Again the drive red lighted after a few hours. I took it out again and Drobo had once again disabled SMART logging so I couldn’t see what had caused the drive to red light. I enabled SMART and ran “badblocks” on the drive and sure enough it found bad sectors which were then logged in the SMART data. Needless to say I then sent the drive back to the shop and got a replacement.
But why is SMART disabled by Drobo?? It makes it really hard to see what has gone wrong with a drive and also keep track of it’s performance and health during normal use. It would have been a two minute job to see the bad sectors if they had been logged in the SMART data!!
Any thoughts? Would appreciate a DR response too