I had a Gen 1 Drobo with four 1TB drives. One of them failed. I replaced that drive with a 2TB drive. After adding the new drive, the Drobo began the process of re-protecting my data. This took about 60 hours and the files on the Drobo were accessible during the protection process.
Once the flashing green/orange lights stopped, I had 4 solid orange lights. The dashboard couldn’t see the Drobo. Windows Explorer could see the drive letter for the Drobo, and all the folders were visible, but no files were showing.
I’ve disconnected, turned off, rebooted both the computer and Drobo a few times trying to fix this. Each time, once the Drobo finishes turning on, I get a few seconds of 3 solid green lights and 1 solid red (the new 2TB drive), then the Drobo goes back into “data protection in process” while the lights blink green/orange again. The data is all available again during this time. It only lasts for a few minutes, then I get either 4 solid green or 4 solid orange lights, inaccessible files, and the dashboard doesn’t see the Drobo again.
Does anyone have any ideas what else I should do?
Well, after one more disconnect/reboot process, everything seems to be working. In case anyone has a similar problem, the order I did things on the last reboot was…
- shut down computer
- unplug Drobo (no power switch since it’s Gen1)
- wait a minute
- plug in Drobo
- turn on computer while Drobo is starting up
I did have another few minutes of data protection in process once everything was running, but once it was complete everything was working.