Drobo

Frozen Drobo FS

we apparently had a power outage yesterday… and even though i have a monster ups system supplying this drobo, it eventually ran out of juice after a couple of hours. we unfortunately werent around to catch it.

when we got back… the power was still out. came back on after 45 minutes or so, but i was unable to mount the shares i have on the drobo. (im on a mac)… brought up the utility, and it couldnt see it. couldnt ping its ip either. so, i did a hard reboot. after a few seconds, the utility picked it up and saw it, and i was able to ping the ip.

however, its stuck. all lights on the front are solid green… but the utility has been sitting at “almost there… finishing… few more seconds” screen for over an hour and a half. when i click the advanced button… it shows that the drobo is healthy and has no issues… i can see everything that has been setup. but i still cant access any shares, and im still looking at the “few more seconds” screen.

i pulled the diagnotics log and a few things kind of alarmed me. more importantly though… it doesnt appear to have ANY data from today.

contents of the diagnotic log:


Tue Oct 12 09:01:55 2010: DNAS Console Commands registered
Tue Oct 12 09:01:55 2010: SledNetAgent::run entering
Tue Oct 12 09:01:55 2010: Accepting...
forkProcessAndWaitForResult: /bin/sh exited with a 0 value
Tue Oct 12 09:02:00 2010: DNASConfig::LoadFlashNetworkConfig: INFO: Found and Using MAC Address: 00:1A:62:02:F1:92
Tue Oct 12 09:02:01 2010: HandleTimeoutEvent: We got some kind of message ... size: 36 
Tue Oct 12 09:02:01 2010: HandleTimeoutEvent: We got an ISCSI_ENABLE!
Tue Oct 12 09:02:01 2010: getDevice: Unable to stat device: /sys/block/sda (No such file or directory)
Tue Oct 12 09:02:01 2010: getDevice: Unable to stat device: /sys/block/sdb (No such file or directory)
Tue Oct 12 09:02:01 2010: getDevice: Unable to stat device: /sys/block/sdc (No such file or directory)
Tue Oct 12 09:02:01 2010: getDevice: Unable to stat device: /sys/block/sdd (No such file or directory)
Tue Oct 12 09:02:01 2010: getDevice: Unable to stat device: /sys/block/sde (No such file or directory)
Tue Oct 12 09:02:12 2010: getDevice: found device: /sys/block/sda
Tue Oct 12 09:02:12 2010: We are now waiting for ioctls from dev sda
Tue Oct 12 09:02:12 2010: HandleTimeoutEvent: Calling IOCTL
Tue Oct 12 09:02:12 2010: HandleTimeoutEvent: got NET_INFO
Tue Oct 12 09:02:12 2010: HandleTimeoutEvent: Calling IOCTL
forkProcessAndWaitForResult: /bin/mountpoint exited with a 256 value
Tue Oct 12 09:02:38 2010: LinuxSupportExecuteCommand: /bin/mountpoint command failed with return value 256
Tue Oct 12 09:02:38 2010: getOSUsedCapacity: /mnt/DroboFS not mounted yet.
Tue Oct 12 09:02:38 2010: DNASConfig::getEmailConfigEnabled: INFO: Failed to get Email Alerts
Tue Oct 12 09:02:38 2010: ESAListener::ESAUpdated: INFO: First Update:
:<?xml version="1.0" encoding="utf-8"?>

<ESATMUpdate>
    <mESAUpdateSignature>ESAINFO</mESAUpdateSignature>
    <mESAUpdateVersion>1</mESAUpdateVersion>
    <mESAUpdateSize>16131</mESAUpdateSize>
    <mESAID>0db103370139</mESAID>
    <mSerial>0db103370139</mSerial>
    <mName>Drobo-FS</mName>
    <mVersion>1.0.5 [4.21.30255]</mVersion>
    <mReleaseDate>Jul 19 2010,15:36:20</mReleaseDate>
    <mArch>ArmMarvell</mArch>
    <mFirmwareFeatures>1048063</mFirmwareFeatures>
    <mFirmwareTestFeatures>3</mFirmwareTestFeatures>
    <mFirmwareTestState>0</mFirmwareTestState>
    <mFirmwareTestValue>1</mFirmwareTestValue>
    <mStatus>98304</mStatus>
    <mRelayoutCount>0</mRelayoutCount>
    <mTotalCapacityProtected>7941602672640</mTotalCapacityProtected>
    <mUsedCapacityProtected>200026415104</mUsedCapacityProtected>
    <mFreeCapacityProtected>7741576257536</mFreeCapacityProtected>
    <mTotalCapacityUnprotected>0</mTotalCapacityUnprotected>
    <mUsedCapacityOS>0</mUsedCapacityOS>
    <mYellowThreshold>8500</mYellowThreshold>
    <mRedThreshold>9500</mRedThreshold>
    <mUseUnprotectedCapacity>0</mUseUnprotectedCapacity>
    <mRealTimeIntegrityChecking>0</mRealTimeIntegrityChecking>
    <mStoredFirmwareTestState>0</mStoredFirmwareTestState>
    <mStoredFirmwareTestValue>1</mStoredFirmwareTestValue>
    <mDiskPackID>0</mDiskPackID>
    <mDroboName>Drobo-FS</mDroboName>
    <mConnectionType>0</mConnectionType>
    <mSlotCountExp>8</mSlotCountExp>
    <mSlotsExp>
        <n0>
            <mSlotNumber>0</mSlotNumber>
            <mStatus>3</mStatus>
            <mESAID/>
            <mMake/>
            <mModel/>
            <mPhysicalCapacity>2000398934016</mPhysicalCapacity>
        </n0>
        <n1>
            <mSlotNumber>1</mSlotNumber>
            <mStatus>3</mStatus>
            <mESAID/>
            <mMake/>
            <mModel/>
            <mPhysicalCapacity>2000398934016</mPhysicalCapacity>
        </n1>
        <n2>
            <mSlotNumber>2</mSlotNumber>
            <mStatus>3</mStatus>
            <mESAID/>
            <mMake/>
            <mModel/>
            <mPhysicalCapacity>2000398934016</mPhysicalCapacity>
        </n2>
        <n3>
            <mSlotNumber>3</mSlotNumber>
            <mStatus>3</mStatus>
            <mESAID/>
            <mMake/>
            <mModel/>
            <mPhysicalCapacity>2000398934016</mPhysicalCapacity>
        </n3>
        <n4>
            <mSlotNumber>4</mSlotNumber>
            <mStatus>3</mStatus>
            <mESAID/>
            <mMake/>
            <mModel/>
            <mPhysicalCapacity>2000398934016</mPhysicalCapacity>
        </n4>
        <n5>
            <mSlotNumber>5</mSlotNumber>
            <mStatus>128</mStatus>
            <mESAID/>
            <mMake/>
            <mModel/>
            <mPhysicalCapacity>0</mPhysicalCapacity>
        </n5>
        <n6>
            <mSlotNumber>6</mSlotNumber>
            <mStatus>128</mStatus>
            <mESAID/>
            <mMake/>
            <mModel/>
            <mPhysicalCapacity>0</mPhysicalCapacity>
        </n6>
        <n7>
            <mSlotNumber>7</mSlotNumber>
            <mStatus>128</mStatus>
            <mESAID/>
            <mMake/>
            <mModel/>
            <mPhysicalCapacity>0</mPhysicalCapacity>
        </n7>
    </mSlotsExp>
    <mLUNUpdates>
        <n0>
            <mLUN>0</mLUN>
            <mUniqueLUNID>1000</mUniqueLUNID>
            <mTargetName/>
            <mLUNName/>
            <mMaximumLUNSize>17592186044416</mMaximumLUNSize>
            <mUsedCapacityOS>0</mUsedCapacityOS>
            <mFlags>0</mFlags>
            <mPartitionCount>2</mPartitionCount>
            <mPartitionType>3</mPartitionType>
            <mPartitionFormat>64</mPartitionFormat>
            <mShareState>0</mShareState>
            <mNextAvailableID>1001</mNextAvailableID>
            <mUsedCapacityOS>0</mUsedCapacityOS>
            <mInitiatorCount>0</mInitiatorCount>
            <mLoggedIn>0</mLoggedIn>
        </n0>
    </mLUNUpdates>
    <mFirmwareFeatureStates>6</mFirmwareFeatureStates>
    <mLUNCount>1</mLUNCount>
    <mMaxLUNs>16</mMaxLUNs>
    <mSledName/>
    <mSledVersion/>
    <mShareCount>0</mShareCount>
    <mShareInfo/>
    <mSledStatus>0</mSledStatus>
    <mSledSerial/>
    <mDiskPackStatus>0</mDiskPackStatus>
    <DNASStatus>1</DNASStatus>
    <DNASConfigVersion>0</DNASConfigVersion>
    <DNASDroboAppsShared>0</DNASDroboAppsShared>
    <DNASDiskPackId>FFFFFFFFFFFFFFFF</DNASDiskPackId>
    <DNASFeatureTable>3</DNASFeatureTable>
    <DNASEmailConfigEnabled>0</DNASEmailConfigEnabled>
</ESATMUpdate>

Tue Oct 12 09:02:38 2010: HandleTimeoutEvent: Got TIME VALID! Seconds Since Epoch: 1286870558
Tue Oct 12 09:02:38 2010: setTimeIfLooksValid: Ignoring time from Vx Kernel since our time lookscorrect: Vx secs: 1286870558, Local secs: 1286899358
Tue Oct 12 09:02:38 2010: HandleTimeoutEvent: Calling IOCTL
Tue Oct 12 09:02:42 2010: DNASConfigInitThread: INFO: We already have first update
Tue Oct 12 09:02:42 2010: DNASConfigInitThread: INFO: Created copy of last update
Tue Oct 12 09:02:42 2010: DNASConfigInitThread: INFO: Loaded update XML
Tue Oct 12 09:02:42 2010: DNASConfigInitThread: INFO: diskPackStatusNode is valid
Tue Oct 12 09:02:42 2010: DNASConfigInitThread: INFO: diskUsedCapacityNode is valid
Tue Oct 12 09:02:42 2010: DNASConfigInitThread: Found a loaded disk pack with used Capacity: 200026415104
Tue Oct 12 09:02:42 2010: DNASConfigInitThread: INFO: Update XML: <?xml version="1.0" encoding="utf-8"?>

<ESATMUpdate>
    <mESAUpdateSignature>ESAINFO</mESAUpdateSignature>
    <mESAUpdateVersion>1</mESAUpdateVersion>
    <mESAUpdateSize>16131</mESAUpdateSize>
    <mESAID>0db103370139</mESAID>
    <mSerial>0db103370139</mSerial>
    <mName>Drobo-FS</mName>
    <mVersion>1.0.5 [4.21.30255]</mVersion>
    <mReleaseDate>Jul 19 2010,15:36:20</mReleaseDate>
    <mArch>ArmMarvell</mArch>
    <mFirmwareFeatures>1048063</mFirmwareFeatures>
    <mFirmwareTestFeatures>3</mFirmwareTestFeatures>
    <mFirmwareTestState>0</mFirmwareTestState>
    <mFirmwareTestValue>1</mFirmwareTestValue>
    <mStatus>98304</mStatus>
    <mRelayoutCount>0</mRelayoutCount>
    <mTotalCapacityProtected>7941602672640</mTotalCapacityProtected>
    <mUsedCapacityProtected>200026415104</mUsedCapacityProtected>
    <mFreeCapacityProtected>7741576257536</mFreeCapacityProtected>
    <mTotalCapacityUnprotected>0</mTotalCapacityUnprotected>
    <mUsedCapacityOS>0</mUsedCapacityOS>
    <mYellowThreshold>8500</mYellowThreshold>
    <mRedThreshold>9500</mRedThreshold>
    <mUseUnprotectedCapacity>0</mUseUnprotectedCapacity>
    <mRealTimeIntegrityChecking>0</mRealTimeIntegrityChecking>
    <mStoredFirmwareTestState>0</mStoredFirmwareTestState>
    <mStoredFirmwareTestValue>1</mStoredFirmwareTestValue>
    <mDiskPackID>0</mDiskPackID>
    <mDroboName>Drobo-FS</mDroboName>
    <mConnectionType>0</mConnectionType>
    <mSlotCountExp>8</mSlotCountExp>
    <mSlotsExp>
        <n0>
            <mSlotNumber>0</mSlotNumber>
            <mStatus>3</mStatus>
            <mESAID/>
            <mMake/>
            <mModel/>
            <mPhysicalCapacity>2000398934016</mPhysicalCapacity>
        </n0>
        <n1>
            <mSlotNumber>1</mSlotNumber>
            <mStatus>3</mStatus>
            <mESAID/>
            <mMake/>
            <mModel/>
            <mPhysicalCapacity>2000398934016</mPhysicalCapacity>
        </n1>
        <n2>
            <mSlotNumber>2</mSlotNumber>
            <mStatus>3</mStatus>
            <mESAID/>
            <mMake/>
            <mModel/>
            <mPhysicalCapacity>2000398934016</mPhysicalCapacity>
        </n2>
        <n3>
            <mSlotNumber>3</mSlotNumber>
            <mStatus>3</mStatus>
            <mESAID/>
            <mMake/>
            <mModel/>
            <mPhysicalCapacity>2000398934016</mPhysicalCapacity>
        </n3>
        <n4>
            <mSlotNumber>4</mSlotNumber>
            <mStatus>3</mStatus>
            <mESAID/>
            <mMake/>
            <mModel/>
            <mPhysicalCapacity>2000398934016</mPhysicalCapacity>
        </n4>
        <n5>
            <mSlotNumber>5</mSlotNumber>
            <mStatus>128</mStatus>
            <mESAID/>
            <mMake/>
            <mModel/>
            <mPhysicalCapacity>0</mPhysicalCapacity>
        </n5>
        <n6>
            <mSlotNumber>6</mSlotNumber>
            <mStatus>128</mStatus>
            <mESAID/>
            <mMake/>
            <mModel/>
            <mPhysicalCapacity>0</mPhysicalCapacity>
        </n6>
        <n7>
            <mSlotNumber>7</mSlotNumber>
            <mStatus>128</mStatus>
            <mESAID/>
            <mMake/>
            <mModel/>
            <mPhysicalCapacity>0</mPhysicalCapacity>
        </n7>
    </mSlotsExp>
    <mLUNUpdates>
        <n0>
            <mLUN>0</mLUN>
            <mUniqueLUNID>1000</mUniqueLUNID>
            <mTargetName/>
            <mLUNName/>
            <mMaximumLUNSize>17592186044416</mMaximumLUNSize>
            <mUsedCapacityOS>0</mUsedCapacityOS>
            <mFlags>0</mFlags>
            <mPartitionCount>2</mPartitionCount>
            <mPartitionType>3</mPartitionType>
            <mPartitionFormat>64</mPartitionFormat>
            <mShareState>0</mShareState>
            <mNextAvailableID>1001</mNextAvailableID>
            <mUsedCapacityOS>0</mUsedCapacityOS>
            <mInitiatorCount>0</mInitiatorCount>
            <mLoggedIn>0</mLoggedIn>
        </n0>
    </mLUNUpdates>
    <mFirmwareFeatureStates>6</mFirmwareFeatureStates>
    <mLUNCount>1</mLUNCount>
    <mMaxLUNs>16</mMaxLUNs>
    <mSledName/>
    <mSledVersion/>
    <mShareCount>0</mShareCount>
    <mShareInfo/>
    <mSledStatus>0</mSledStatus>
    <mSledSerial/>
    <mDiskPackStatus>0</mDiskPackStatus>
    <DNASStatus>1</DNASStatus>
    <DNASConfigVersion>0</DNASConfigVersion>
    <DNASDroboAppsShared>0</DNASDroboAppsShared>
    <DNASDiskPackId>FFFFFFFFFFFFFFFF</DNASDiskPackId>
    <DNASFeatureTable>3</DNASFeatureTable>
    <DNASEmailConfigEnabled>0</DNASEmailConfigEnabled>
</ESATMUpdate>

Tue Oct 12 09:02:54 2010: DNASConfigInitThread::HandleTimeoutEvent: Uninitialized: INFO: Found disk pack id.
forkProcessAndWaitForResult: /bin/mountpoint exited with a 256 value
Tue Oct 12 09:02:54 2010: LinuxSupportExecuteCommand: /bin/mountpoint command failed with return value 256
Tue Oct 12 09:02:54 2010: DNASConfigInitThread::HandleTimeoutEvent: Uninitialized: INFO: Detected no mount tries yet and we aren't mounted already
Tue Oct 12 09:02:54 2010: DNASConfigInitThread::HandleTimeoutEvent: Uninitialized: INFO: About to rm swapfile in /mnt/DroboFS
rm: cannot remove '/mnt/DroboFS/swapfile': No such file or directory
forkProcessAndWaitForResult: /bin/rm exited with a 256 value
Tue Oct 12 09:02:54 2010: LinuxSupportExecuteCommand: /bin/rm command failed with return value 256
Tue Oct 12 09:02:54 2010: DNASConfigInitThread::HandleTimeoutEvent: Uninitialized: WARN: /bin/rm /mnt/DroboFS/swapfile failed with return code: 256
Tue Oct 12 09:02:54 2010: DNASConfigInitThread::HandleTimeoutEvent: Uninitialized: WARN: Continuing with mount try after rm fail. Possible to have full rootfs
forkProcessAndWaitForResult: /bin/mountpoint exited with a 256 value
Tue Oct 12 09:03:10 2010: LinuxSupportExecuteCommand: /bin/mountpoint command failed with return value 256
forkProcessAndWaitForResult: /bin/sh exited with a 0 value
Tue Oct 12 09:03:14 2010: DNASConfigInitThread: Mounted: INFO: /var/nasd.nospace file doesn't exist. Coming up in normal config write mode
forkProcessAndWaitForResult: /etc/init.d/enable_swap exited with a 0 value
forkProcessAndWaitForResult: /bin/sh exited with a 0 value
forkProcessAndWaitForResult: /bin/mkdir exited with a 0 value
cp: can't open '/etc/passwd': No space left on device
forkProcessAndWaitForResult: /bin/cp exited with a 256 value
Tue Oct 12 09:03:21 2010: LinuxSupportExecuteCommand: /bin/cp command failed with return value 256
Tue Oct 12 09:03:21 2010: CopyFile: Failed src: /etc/.passwd dest: /etc/passwd. error: 256
Tue Oct 12 09:03:21 2010: DNASConfig::CleanLinuxAccounts: ERROR: Unable to copy default group file over group file
Tue Oct 12 09:03:21 2010: DNASDriverThread: Failed to create return Linux accounts to default state
Tue Oct 12 09:03:25 2010: DNASConfigInitThread: Mounted: INFO: /var/nasd.nospace file doesn't exist. Coming up in normal config write mode
swapon: /mnt/DroboFS/swapfile: Device or resource busy
forkProcessAndWaitForResult: /etc/init.d/enable_swap exited with a 256 value
Tue Oct 12 09:03:25 2010: LinuxSupportExecuteCommand: /etc/init.d/enable_swap command failed with return value 256
Tue Oct 12 09:03:25 2010: HandleTimeoutEvent: Unable to enable swap: 256, continuing
forkProcessAndWaitForResult: /bin/sh exited with a 0 value
forkProcessAndWaitForResult: /bin/mkdir exited with a 0 value
cp: cannot create '/etc/passwd': No space left on device
forkProcessAndWaitForResult: /bin/cp exited with a 256 value
Tue Oct 12 09:03:25 2010: LinuxSupportExecuteCommand: /bin/cp command failed with return value 256
Tue Oct 12 09:03:25 2010: CopyFile: Failed src: /etc/.passwd dest: /etc/passwd. error: 256
Tue Oct 12 09:03:25 2010: DNASConfig::CleanLinuxAccounts: ERROR: Unable to copy default group file over group file
Tue Oct 12 09:03:25 2010: DNASDriverThread: Failed to create return Linux accounts to default state
Tue Oct 12 09:03:28 2010: DNASConfigInitThread: Mounted: INFO: /var/nasd.nospace file doesn't exist. Coming up in normal config write mode
swapon: /mnt/DroboFS/swapfile: Device or resource busy
forkProcessAndWaitForResult: /etc/init.d/enable_swap exited with a 256 value
Tue Oct 12 09:03:28 2010: LinuxSupportExecuteCommand: /etc/init.d/enable_swap command failed with return value 256
Tue Oct 12 09:03:28 2010: HandleTimeoutEvent: Unable to enable swap: 256, continuing
forkProcessAndWaitForResult: /bin/sh exited with a 0 value
forkProcessAndWaitForResult: /bin/mkdir exited with a 0 value
cp: cannot create '/etc/passwd': No space left on device
forkProcessAndWaitForResult: /bin/cp exited with a 256 value
Tue Oct 12 09:03:28 2010: LinuxSupportExecuteCommand: /bin/cp command failed with return value 256
Tue Oct 12 09:03:28 2010: CopyFile: Failed src: /etc/.passwd dest: /etc/passwd. error: 256
Tue Oct 12 09:03:28 2010: DNASConfig::CleanLinuxAccounts: ERROR: Unable to copy default group file over group file
Tue Oct 12 09:03:28 2010: DNASDriverThread: Failed to create return Linux accounts to default state
Tue Oct 12 09:03:31 2010: DNASConfigInitThread: Mounted: INFO: /var/nasd.nospace file doesn't exist. Coming up in normal config write mode
swapon: /mnt/DroboFS/swapfile: Device or resource busy
forkProcessAndWaitForResult: /etc/init.d/enable_swap exited with a 256 value
Tue Oct 12 09:03:31 2010: LinuxSupportExecuteCommand: /etc/init.d/enable_swap command failed with return value 256
Tue Oct 12 09:03:31 2010: HandleTimeoutEvent: Unable to enable swap: 256, continuing
forkProcessAndWaitForResult: /bin/sh exited with a 0 value
forkProcessAndWaitForResult: /bin/mkdir exited with a 0 value
cp: cannot create '/etc/passwd': No space left on device
forkProcessAndWaitForResult: /bin/cp exited with a 256 value
Tue Oct 12 09:03:31 2010: LinuxSupportExecuteCommand: /bin/cp command failed with return value 256
Tue Oct 12 09:03:31 2010: CopyFile: Failed src: /etc/.passwd dest: /etc/passwd. error: 256
Tue Oct 12 09:03:31 2010: DNASConfig::CleanLinuxAccounts: ERROR: Unable to copy default group file over group file
Tue Oct 12 09:03:31 2010: DNASDriverThread: Failed to create return Linux accounts to default state
Tue Oct 12 09:03:34 2010: DNASConfigInitThread: Mounted: INFO: /var/nasd.nospace file doesn't exist. Coming up in normal config write mode
swapon: /mnt/DroboFS/swapfile: Device or resource busy
forkProcessAndWaitForResult: /etc/init.d/enable_swap exited with a 256 value
Tue Oct 12 09:03:34 2010: LinuxSupportExecuteCommand: /etc/init.d/enable_swap command failed with return value 256
Tue Oct 12 09:03:34 2010: HandleTimeoutEvent: Unable to enable swap: 256, continuing
forkProcessAndWaitForResult: /bin/sh exited with a 0 value
forkProcessAndWaitForResult: /bin/mkdir exited with a 0 value
cp: cannot create '/etc/passwd': No space left on device
forkProcessAndWaitForResult: /bin/cp exited with a 256 value
Tue Oct 12 09:03:35 2010: LinuxSupportExecuteCommand: /bin/cp command failed with return value 256
Tue Oct 12 09:03:35 2010: CopyFile: Failed src: /etc/.passwd dest: /etc/passwd. error: 256
Tue Oct 12 09:03:35 2010: DNASConfig::CleanLinuxAccounts: ERROR: Unable to copy default group file over group file
Tue Oct 12 09:03:35 2010: DNASDriverThread: Failed to create return Linux accounts to default state
Tue Oct 12 09:03:38 2010: DNASConfigInitThread: Mounted: INFO: /var/nasd.nospace file doesn't exist. Coming up in normal config write mode
swapon: /mnt/DroboFS/swapfile: Device or resource busy
forkProcessAndWaitForResult: /etc/init.d/enable_swap exited with a 256 value
Tue Oct 12 09:03:38 2010: LinuxSupportExecuteCommand: /etc/init.d/enable_swap command failed with return value 256
Tue Oct 12 09:03:38 2010: HandleTimeoutEvent: Unable to enable swap: 256, continuing
forkProcessAndWaitForResult: /bin/sh exited with a 0 value
forkProcessAndWaitForResult: /bin/mkdir exited with a 0 value
cp: cannot create '/etc/passwd': No space left on device
forkProcessAndWaitForResult: /bin/cp exited with a 256 value
Tue Oct 12 09:03:38 2010: LinuxSupportExecuteCommand: /bin/cp command failed with return value 256
Tue Oct 12 09:03:38 2010: CopyFile: Failed src: /etc/.passwd dest: /etc/passwd. error: 256
Tue Oct 12 09:03:38 2010: DNASConfig::CleanLinuxAccounts: ERROR: Unable to copy default group file over group file
Tue Oct 12 09:03:38 2010: DNASDriverThread: Failed to create return Linux accounts to default state
Tue Oct 12 09:03:41 2010: DNASConfigInitThread: Mounted: INFO: /var/nasd.nospace file doesn't exist. Coming up in normal config write mode
swapon: /mnt/DroboFS/swapfile: Device or resource busy
forkProcessAndWaitForResult: /etc/init.d/enable_swap exited with a 256 value
Tue Oct 12 09:03:41 2010: LinuxSupportExecuteCommand: /etc/init.d/enable_swap command failed with return value 256
Tue Oct 12 09:03:41 2010: HandleTimeoutEvent: Unable to enable swap: 256, continuing
forkProcessAndWaitForResult: /bin/sh exited with a 0 value
forkProcessAndWaitForResult: /bin/mkdir exited with a 0 value
cp: cannot create '/etc/passwd': No space left on device
forkProcessAndWaitForResult: /bin/cp exited with a 256 value
Tue Oct 12 09:03:41 2010: LinuxSupportExecuteCommand: /bin/cp command failed with return value 256
Tue Oct 12 09:03:41 2010: CopyFile: Failed src: /etc/.passwd dest: /etc/passwd. error: 256
Tue Oct 12 09:03:41 2010: DNASConfig::CleanLinuxAccounts: ERROR: Unable to copy default group file over group file
Tue Oct 12 09:03:41 2010: DNASDriverThread: Failed to create return Linux accounts to default state
forkProcessAndWaitForResult: /bin/mountpoint exited with a 0 value
Tue Oct 12 09:03:42 2010: getOSUsedCapacity: Got Capacity for LUN as: 199900160000
Tue Oct 12 09:03:44 2010: DNASConfigInitThread: Mounted: INFO: /var/nasd.nospace file doesn't exist. Coming up in normal config write mode
swapon: /mnt/DroboFS/swapfile: Device or resource busy
forkProcessAndWaitForResult: /etc/init.d/enable_swap exited with a 256 value
Tue Oct 12 09:03:44 2010: LinuxSupportExecuteCommand: /etc/init.d/enable_swap command failed with return value 256
Tue Oct 12 09:03:44 2010: HandleTimeoutEvent: Unable to enable swap: 256, continuing
forkProcessAndWaitForResult: /bin/sh exited with a 0 value
forkProcessAndWaitForResult: /bin/mkdir exited with a 0 value
cp: cannot create '/etc/passwd': No space left on device
forkProcessAndWaitForResult: /bin/cp exited with a 256 value
Tue Oct 12 09:03:44 2010: LinuxSupportExecuteCommand: /bin/cp command failed with return value 256
Tue Oct 12 09:03:44 2010: CopyFile: Failed src: /etc/.passwd dest: /etc/passwd. error: 256
Tue Oct 12 09:03:44 2010: DNASConfig::CleanLinuxAccounts: ERROR: Unable to copy default group file over group file
Tue Oct 12 09:03:44 2010: DNASDriverThread: Failed to create return Linux accounts to default state
Tue Oct 12 09:03:47 2010: DNASConfigInitThread: Mounted: INFO: /var/nasd.nospace file doesn't exist. Coming up in normal config write mode
swapon: /mnt/DroboFS/swapfile: Device or resource busy
forkProcessAndWaitForResult: /etc/init.d/enable_swap exited with a 256 value
Tue Oct 12 09:03:47 2010: LinuxSupportExecuteCommand: /etc/init.d/enable_swap command failed with return value 256
Tue Oct 12 09:03:47 2010: HandleTimeoutEvent: Unable to enable swap: 256, continuing
forkProcessAndWaitForResult: /bin/sh exited with a 0 value
forkProcessAndWaitForResult: /bin/mkdir exited with a 0 value
cp: cannot create '/etc/passwd': No space left on device
forkProcessAndWaitForResult: /bin/cp exited with a 256 value
Tue Oct 12 09:03:47 2010: LinuxSupportExecuteCommand: /bin/cp command failed with return value 256
Tue Oct 12 09:03:47 2010: CopyFile: Failed src: /etc/.passwd dest: /etc/passwd. error: 256
Tue Oct 12 09:03:47 2010: DNASConfig::CleanLinuxAccounts: ERROR: Unable to copy default group file over group file
Tue Oct 12 09:03:47 2010: DNASDriverThread: Failed to create return Linux accounts to default state
Tue Oct 12 09:03:50 2010: DNASConfigInitThread: Mounted: INFO: /var/nasd.nospace file doesn't exist. Coming up in normal config write mode
swapon: /mnt/DroboFS/swapfile: Device or resource busy
forkProcessAndWaitForResult: /etc/init.d/enable_swap exited with a 256 value
Tue Oct 12 09:03:50 2010: LinuxSupportExecuteCommand: /etc/init.d/enable_swap command failed with return value 256
Tue Oct 12 09:03:50 2010: HandleTimeoutEvent: Unable to enable swap: 256, continuing
forkProcessAndWaitForResult: /bin/sh exited with a 0 value
forkProcessAndWaitForResult: /bin/mkdir exited with a 0 value
cp: cannot create '/etc/passwd': No space left on device
forkProcessAndWaitForResult: /bin/cp exited with a 256 value
Tue Oct 12 09:03:50 2010: LinuxSupportExecuteCommand: /bin/cp command failed with return value 256
Tue Oct 12 09:03:50 2010: CopyFile: Failed src: /etc/.passwd dest: /etc/passwd. error: 256
Tue Oct 12 09:03:50 2010: DNASConfig::CleanLinuxAccounts: ERROR: Unable to copy default group file over group file
Tue Oct 12 09:03:50 2010: DNASDriverThread: Failed to create return Linux accounts to default state
Tue Oct 12 09:03:54 2010: DNASConfigInitThread: Mounted: INFO: /var/nasd.nospace file doesn't exist. Coming up in normal config write mode
swapon: /mnt/DroboFS/swapfile: Device or resource busy
forkProcessAndWaitForResult: /etc/init.d/enable_swap exited with a 256 value
Tue Oct 12 09:03:54 2010: LinuxSupportExecuteCommand: /etc/init.d/enable_swap command failed with return value 256
Tue Oct 12 09:03:54 2010: HandleTimeoutEvent: Unable to enable swap: 256, continuing
forkProcessAndWaitForResult: /bin/sh exited with a 0 value
forkProcessAndWaitForResult: /bin/mkdir exited with a 0 value
cp: cannot create '/etc/passwd': No space left on device
forkProcessAndWaitForResult: /bin/cp exited with a 256 value
Tue Oct 12 09:03:54 2010: LinuxSupportExecuteCommand: /bin/cp command failed with return value 256
Tue Oct 12 09:03:54 2010: CopyFile: Failed src: /etc/.passwd dest: /etc/passwd. error: 256
Tue Oct 12 09:03:54 2010: DNASConfig::CleanLinuxAccounts: ERROR: Unable to copy default group file over group file
Tue Oct 12 09:03:54 2010: DNASDriverThread: Failed to create return Linux accounts to default state
Tue Oct 12 09:03:57 2010: DNASConfigInitThread: Mounted: INFO: /var/nasd.nospace file doesn't exist. Coming up in normal config write mode
swapon: /mnt/DroboFS/swapfile: Device or resource busy
forkProcessAndWaitForResult: /etc/init.d/enable_swap exited with a 256 value
Tue Oct 12 09:03:57 2010: LinuxSupportExecuteCommand: /etc/init.d/enable_swap command failed with return value 256
Tue Oct 12 09:03:57 2010: HandleTimeoutEvent: Unable to enable swap: 256, continuing
forkProcessAndWaitForResult: /bin/sh exited with a 0 value
forkProcessAndWaitForResult: /bin/mkdir exited with a 0 value
cp: cannot create '/etc/passwd': No space left on device
forkProcessAndWaitForResult: /bin/cp exited with a 256 value
Tue Oct 12 09:03:57 2010: LinuxSupportExecuteCommand: /bin/cp command failed with return value 256
Tue Oct 12 09:03:57 2010: CopyFile: Failed src: /etc/.passwd dest: /etc/passwd. error: 256
Tue Oct 12 09:03:57 2010: DNASConfig::CleanLinuxAccounts: ERROR: Unable to copy default group file over group file
Tue Oct 12 09:03:57 2010: DNASDriverThread: Failed to create return Linux accounts to default state
Tue Oct 12 09:04:00 2010: DNASConfigInitThread: Mounted: INFO: /var/nasd.nospace file doesn't exist. Coming up in normal config write mode
swapon: /mnt/DroboFS/swapfile: Device or resource busy
forkProcessAndWaitForResult: /etc/init.d/enable_swap exited with a 256 value
Tue Oct 12 09:04:00 2010: LinuxSupportExecuteCommand: /etc/init.d/enable_swap command failed with return value 256
Tue Oct 12 09:04:00 2010: HandleTimeoutEvent: Unable to enable swap: 256, continuing
forkProcessAndWaitForResult: /bin/sh exited with a 0 value
forkProcessAndWaitForResult: /bin/mkdir exited with a 0 value
cp: cannot create '/etc/passwd': No space left on device
forkProcessAndWaitForResult: /bin/cp exited with a 256 value
Tue Oct 12 09:04:00 2010: LinuxSupportExecuteCommand: /bin/cp command failed with return value 256
Tue Oct 12 09:04:00 2010: CopyFile: Failed src: /etc/.passwd dest: /etc/passwd. error: 256
Tue Oct 12 09:04:00 2010: DNASConfig::CleanLinuxAccounts: ERROR: Unable to copy default group file over group file
Tue Oct 12 09:04:00 2010: DNASDriverThread: Failed to create return Linux accounts to default state
Tue Oct 12 09:04:03 2010: DNASConfigInitThread: Mounted: INFO: /var/nasd.nospace file doesn't exist. Coming up in normal config write mode
swapon: /mnt/DroboFS/swapfile: Device or resource busy
forkProcessAndWaitForResult: /etc/init.d/enable_swap exited with a 256 value
Tue Oct 12 09:04:03 2010: LinuxSupportExecuteCommand: /etc/init.d/enable_swap command failed with return value 256
Tue Oct 12 09:04:03 2010: HandleTimeoutEvent: Unable to enable swap: 256, continuing
forkProcessAndWaitForResult: /bin/sh exited with a 0 value
forkProcessAndWaitForResult: /bin/mkdir exited with a 0 value
cp: cannot create '/etc/passwd': No space left on device

please help!!!

[quote=“dlpcorporate, post:1, topic:1908”]Tue Oct 12 09:02:01 2010: getDevice: Unable to stat device: /sys/block/sda (No such file or directory)
Tue Oct 12 09:02:01 2010: getDevice: Unable to stat device: /sys/block/sdb (No such file or directory)
Tue Oct 12 09:02:01 2010: getDevice: Unable to stat device: /sys/block/sdc (No such file or directory)
Tue Oct 12 09:02:01 2010: getDevice: Unable to stat device: /sys/block/sdd (No such file or directory)
Tue Oct 12 09:02:01 2010: getDevice: Unable to stat device: /sys/block/sde (No such file or directory)
Tue Oct 12 09:02:12 2010: getDevice: found device: /sys/block/sda
[/quote]

From this extract, what I can see is that from all the drives, only the first one actually seemed to come to life. How many drives do you have in there?

If you have 5 drives, then this means that 4 (!) of them failed at the same time, which pretty much means lost data.

Don’t panic yet, though. It could be something as trivial as a bad contact. Have you tried to shutdown the Drobo and make sure that all the drives are properly inserted?

Dashboard still shows “Almost there”?