Drobo

Forum - Why Not receivng email for subscribed threads ?

Jennifer,

I am subscribed to several threads. But, when someone replies, I don’t get an email notification of new replies. I checked my spam filters and not there either.

When you clicked to subscribe to the thread, did you click the checkbox to receive emails

-Edit I realize that’s stating the obvious, but ive done it on several threads already

I have noticed that my thread activity emails from subscribed threads have been tardy as of late. I’ll get the email a day after in some cases.

mine all seems to be really prompt

I just cleared my subscribed threads and re-subscribed to them. I will wait a day and see if I get them now.

… P.S. Does it make any difference whether you stay logged in or logout of the forums ???

it shouldn’t do

i am still receiving all e-mails as normal

Hi Jennifer,

I am subscribed to several threads. But, when someone replies, I don’t get an email notification of new replies. I checked my spam filters and not there either.
Next, I cleared my subscribed threads and re-subscribed to them.

Still not getting email notifications of reply’s.
Can you look into this …

Sure.

Hi Jennifer,

I double checked, nothing on my end. No email in my local spam filter and no emails in my ISP’s Spam Folder for my email id.

… Find anything on your end with the Forum software ?

P.S. I get emails from other vendor forums for subscribed threads without a problem.

We are looking into it.

Hi Jennifer,

Just to let you know that I started receiving email for my subscribed threads this morning. Nothing different done on my end.
… So, can I assume something was adjusted on your forum end that took effect this morning and that its fixed perm. going forth ?

I hope so.

Email notifications seem to be WAY more timely for me today. :slight_smile: