Forgot my Admin and Password. How do I reset the device?

Forgot my Admin and Password for my shares on my Drobo 5N. The data on there is only backup stuff (& I’ve got it backed up elsewhere). How can I reset the device to factory specs?

I’m in the same boat as you. I forgot all the password, I never used the device for anything. now I want to see what I threw on it. Did you find a solution to defaulting?

Both the username and password are case-sensitive. Please check to assure you have entered both correctly and that the “Caps Lock” key on your keyboard is not active. If you are unable to log into your Drobo, please provide us with the serial number of your Drobo and contact technical support: www.drobo.com/support/contact-support.