one test you could try, would be to power all off
and unplug all cables from the drobo
and then with power still all Off, to remove all your diskpack drives (remembering the order for later)
and then to try powering up the drobo, empty, with only the power cable
(what does it do now?)
does it boot up, and then go into standby mode?
what also happens if you now power up your computer and dashboard,
and then connect your drobo directly to the computer with Usb
can dashboard see it?
(if yes, and if it asks you to put drives in, please Stop)
then if you power all off, and unplug all cables
and with power still off and unplugged, you put your diskpack drives back into where they were
and then if you power up the drobo (without usb cable)
how does it boot up now?
does it get past the 2nd point on that page?
(hopefully, it will finish booting up with all 10 blue led lights from right to left, and then go into standby mode)
it may take time to complete blue lights 1 to 10, but please allow it some hours to complete.
and if you then power up computer and dashboard like before,
and then connect it to the computer by Usb,
can dashboard, and your computer, begin to see the drobo again - what happens now?
(can i also check, did you do the pinhole reset with your drives still inside? if so, that probably erased any data you had on the drives)