Firmware Update - 2.1.0 ?

JosephB · January 9, 2011, 7:20pm

Jennifer, (or another Data Robotics - Moderator/employee)

Can Jennifer or another Data Robotics - Moderator/employee elaborate on exactly what was resolved in terms of “Error Detection” - Enhancement with Firmware Update 2.1.0 for Drobo S, as the below statement which appears in Release Notes for Firmware Update - 2.1.0 for Drobo S ?

Firmware Update - 2.1.0 (Dec. 21 Release Date) – Release Notes, state "
Improvement in error handling of defective disks"

My Question:
… So, specifically what were the exact “issues in the error handling of defective disks”, before the Vers 2.1.0, that are now resolved ? … and what is the improvement ?

kbradley · January 11, 2011, 9:34pm

With the release of the larger size drives (3tb), we updated our error enhancement capabilities to include the newer drives. Thank you for your question/feedback and for participating in our forums.

JosephB · January 11, 2011, 9:55pm

kbradley,

Thanks for info. Thats the extra detail I was looking for.

… Sure would be great, if in the future, the Release Notes stated the extra detail in their descriptions. Many times the change description is just too brief.

… Also, in “General” the Release Notes on Dashboard Releases like Vers 1.7.3, say something like “Minor Improvements”. etc, … , sure would be great to have more details as to what they actually are.

rambo · January 17, 2011, 8:31am

Better get Dashboard 1.8.2 or 1.8.1 becos 1.73 is not compatible w/ the DroboS 2nd Gen (tested on both Windows 7/Windows Server 2008R2 64-bit) and MacOS X Snow! The bad thing is Drobo web site still has 1.73 as the latest and no warning regarding issues using 1.73 w/ DroboS 2nd Gen! Took us more than 2 days to find out and the solution actually came from one of our customers.

bhiga · January 17, 2011, 12:10pm

Hopefully the disc that comes with the S 2nd Gen has the right dashboard version. I remember the situation was similar when the FS first appeared.

kbradley · January 17, 2011, 5:08pm

The CD that comes with the DroboS Gen 2 does come with the 1.8 Dashboard.

rambo · January 17, 2011, 5:13pm

Yes but we thought 1.73 is the latest on ur web site so we didn’t bother to check the disc. Besides, we thought 1.73 works on our DroboS USB2.0, then it should work on USB3.0. Well, we were wrong! Will check the CD from now on.
So, where can I download 1.8.2?

kbradley · January 17, 2011, 6:13pm

When you install the version of Dashboard on the CD you will be prompted to update to 1.8.2.

rambo · January 18, 2011, 2:28am

The automatic firmware udpate doesn’t always work and we have to resolve to the manual method. So, is there a ftp site where we can get the latest & greatest firmware & Daskboard? TIA

kbradley · January 18, 2011, 3:18pm

The latest version of Firmware is always on the web site. To get a FTP address you will want to contact support.