Drobo

Fileshares on 5N Keep Unmounting On Windows

Is anyone else having the problem that the shares keep unmounting on Windows 10? Several disks are mounted, then later I find that they are dismounted. When I click on the drive under Windows, I get an error that says it can’t reach the Drobo 5N. But if I go into the dashboard, dismount and remount the share, it connects just fine, until it quietly drops sometime later. I don’t seem to have any problems accessing my OwnCloud space on the Drobo though when these shares are not mounting, so I don’t think it’s a hub, router, or cable issue.

Any ideas?

OK, I figured out the cause. Now just to see if anyone has a workaround. It appears that when I connect to my company’s VPN network, I lose access to my local network drives. Has anyone dealt with that and have a solution? Thanks!

hi rcstanl,
at first i thought maybe the software you connect with for the vpn was set to block out anything on your computer and to make it essentially just act as a dumb terminal (for security reasons), though if you are able to still access the local (c drive) files, and clipboard etc, then maybe there are some new power settings in windows 10 such as power saving mode when using a remote connection or vpn?

for example, some usb sockets can go into a low power mode or similar, depending on sleep or certain things, and might be worth a look?

Hi Paul,

Thanks for the reply. I don’t think it’s anything like that. What I’m thinking is that my home network is on 121.100.0.1 (made up address for security), as is my Drobo (let’s call it 121.100.0.100). When I connect to VPN I think my IP subnet gets changed to the corporate subnet (10.22.33.0) and therefore I can’t see local network devices. I think I need some way to virtually bridge but not sure how or best way to do so.

ah ok, there may be some handy network tools (a bit like subst could be run from the command like to make a particular folder pretend to be an actual drive letter, or like some zip drive tools to make an external zip drive appear as a fixed local drive), but please do try some tests in a safer way just to make sure the tool doesnt corrupt anything.[hr]
or possibly searching? :slight_smile:
http://www.dummies.com/computers/pcs/how-to-access-multiple-networks-from-a-windows-pc/

(please also bear in mind that if you essentially bridge or attach your device to another network, that network may be able to access some of your data too - it might be what you need, but just to mention)

From what I research, it looks like the separation of the local drive and resources from the VPN network is one of it’s purposes, so I don’t think I’ll find a “legal” workaround.

oh ok, that probably explains it then…