While moving a file from my desktop to my FS I received a Windows error message saying that the folder on Drobo was not available. I immediately checked Dashboard and the Drobo was connected. I tried again a few times and got the same error message. Then I got a different error message with code 0x8007003b. I tried again and the move seemed to complete because the move window closed. At the same time I noticed a file disappeared from the folder which I had open. I assume it was the file being moved. I have refreshed the folder numerous times but there is no sign of the missing file. I know it isn’t in another folder because the 3 other files from the same move are in the folder.
Contacted support. I wasn’t impressed with the “assistance” sent my way. After much back and forth they basically couldn’t help because I didn’t know the name of the file.
They did give me the suggestion:
Always use Teracopy. I am not convinced this would work and if it does it is treating the symptom not the cause.
And a “warning”:
They would “greatly prefer” I use the Dashboard instead of the power switch to shut down the FS.