I’m experiencing what I think is a hardware failure with my long out of warranty 8 bay DroboPro. Yesterday, my MacBook Pro failed to recognize the DroboPro even though all eight drive lights on the DP were green. After rebooting the Mac a few times with no success, I turned off the power to the DroboPro to reboot it. But when the DP came back on, the drive lights were all yellow and it continued rebooting over and over for a half an hour.
I found a troubleshooting page on Drobo Support that advised me to unplug the DP and remove the drives, setting them aside in strict order. Then it advised me to plug in the DP without any drives in it, and turn the power on. I did so, and the DP continues doing the same thing: it boots on for about 30-45 seconds and then goes dark for a few seconds before it reboots again all eight lights under the (empty) drive bays are steady yellow, and the top three blue side status lights on the right side glow blue. The two lights on the bottom right corner show the top light green, and the light under it yellow. These two green and yellow lights come on for a few seconds when the reboot starts, then go off, and then come on again for another few seconds before the DP reboot cycle ends. They come back on again when the next reboot begins.
At this point, I have my eight drives outside the DP and have no idea how to proceed. If the DP has an unfixable hardware failure, can I just find an older used DroboPro of the same model and reinstall the drives in the same order?
Thanks for your help!