Drobo

DroboCare non-existent

I’ve had a support ticket open for a week about my dead Drobo 5N (won’t boot) and have been ignored by Drobo Support. Have current DroboCare but 24/7 support phone just goes to busy. What’s up Drobo? This is no way to tread paid support customers, especially as there are other, potentially better products on the market. Hello???