DroboAccess - 2GB Download Limit

In reviewing the Forum History on this topic, the trail goes cold back in 2017 with the comment that the problem is understood and a software fix is imminent

Yet, three years later and now running a brand new Drobo-5N2, I am facing the same problem whenever my friend tries to send me any file, greater that 2GB, from his Drobo-5N

Back in 2017, reference was made to a file at:


But no such file, or anything remotely like it, exists on my machine

Reference is also made to having the latest update to Apache - I must presume that I have it

So what please is the problem and how might it please be resolved?