Jennifer from Drobo has stated here on several occasions that Drobo does not support their products on windows 7 and Firewire.
One such example here: http://www.drobospace.com/forums/showthread.php?tid=872&pid=6168#pid6168
My concern is an apparent disconnect between Sales/Marketing and Technical Support. Drobo’s website does not indicate anywhere that Firewire is not supported on Windows 7. In fact, they state that they support both USB 2.0 and Firewire 800 on windows, Mac and Linux.
Quote from that page: Drobo works with all three major operating system platforms and their native file systems
Therefore, one of two things need to occur.
- Drobo begins to support Firewire 800 to it’s fullest as per their sales and marketing documentation. Many people bought a Drobo because of these claims; they cannot be moved aside.
- Clearly state on the same page that states which OS is support, that the combination of Firewire 800 and Windows 7 is not supported.
You can publicly state you support one thing and then not support it after the product is purchased. That is fraud.
I await Drobo’s responce…