two options here:
- you are using a LOT of the space in it - drobo’s dont like being very full - my drobopro got stuck in a reboot loop when it was very very full and in the end i had to have my drobopro replaced then copy everything off the new drobo and reset my array
if that is what has happened to you- support might ask you to put it into “read-only” mode so you can recover your data (that is something you should only do when support tell you to)
also - even when in the read only mode - my faulty/very very full drobopro took about NINETY (90) minutes to boot (from pressing the power button to it actually lighting up all the lights and connecting to the computer!)
if this is what has happened then its really an issue with your diskpack and you need to contact support
- the drobopro itself my have died. if this is the case then all of yoru data should be lovely and safe and you just need to pop your diskpack into a new drobopro - again - in this case you will need to contact support.
Firstly : i would turn it on then just leave it for 2-3 hours - see if it does eventually boot!
if it doesn’t then :
the ONLY test you really can/should do without contacting support first is:
Power down your drobo
remove ALL yours disks (while troubleshooting it is best to keep them in the correct order)
with ALL your disks removed - turn drobopro back on - it should boot and be detected by drobodashboard and ask you to insert disks.
if it works with no disks - then you have an issue with your diskpack - and you need to contact support
if it wont boot with no disks in it then it looks like the drobopro has died/is dying - and you need to contact support
the important thing is to take your time and be very very sure of the consequences of your actions before trying any “troubleshooting” since its very very easy to make a bad situation a LOT worse
what firmware are you running?