We have a Drobo mini running fine with 3.0.7 firmware, connected to a 2011 Mac Mini via Thunderbolt. In preparation to update from 10.7 (Lion), I went to update the Drobo’s firmware after first updating Dashboard to 2.6.9.
Dashboard offered to update to 3.1.1 firmware, but that failed, freezing on various attempts (after successful download) somewhere between 3% and 15% into the update. The logged error message went along the lines of:
SendCommand failed for 0x0, 0x70, serviceResponse=1, TaskStatus: 0
After the first failure, I tried unmounting the Drobo’s volume to ensure nothing else was interfering, but that made no difference.
What’s going on and what will solve this problem?