My Drobo’s been behaving fine until suddenly yesterday when I went to the computer to which it’s attached, I saw warnings that the Drobo had disconnected without ejecting. It was running at that moment, so I thought, “Hmm, weird. Power failure?”
This morning I see the same warnings and the Drobo was shut off, so I thought “Uh oh”, and turned it on again. After it came back up, I retrieved and uploaded diagnostics in case I needed it. It stayed up for about an hour, then suddenly all the drive lights went to a pale red (not the vibrant red I’ve seen before) for maybe thirty seconds, and then the Drobo turned off again.
Tried turning it on again, it finished a boot sequence and stayed up for maybe five minutes and the same pattern – lights go red, drobo shuts down. I talked to Drobo Support but apparently without DroboCare (the unit’s past standard warranty), they won’t check the diagnostics to find out what’s going on. I’m not super-keen to buy DroboCare (if I even can, I don’t know) to then discover the unit is dead and I have to buy a new one. If buying DroboCare means that I can get the unit fixed without a full replacement, then sure, I’m ok with that. Also don’t want to just assume that that’s what’s going on, buy a new unit and discover it’s doing the same thing.
So – anyone know what’s happening? Seen it before? Is there any way I can find out what the Drobo thinks is happening from the diagnostics? I’m just trying to understand what the likely problem is and what my options are.