note - this also posted to tech support earlier today, but I need my Drobo FS setup asap to backup my HD and haven’t heard back yet so posting here in case someone else has experience
Problem: Drobo Dashboard has lost sight of my new Drobo FS, although I can mount the shares/volumes via Mac OS X Finder.
Question: Anyone know the specific steps I should take to get Drobo Dashboard to see my Drobo FS again, or even how to reset my Drobo via another method (web admin?) to use the default MTU@1500?
Background: I’m a new Drobo FS user-- seemed to work good at first, but looking for bit more speed I enabled Jumbo Frames via the Drobo Dashboard (MTU=9000) to test that feature out, followed the Drobo Dashboard directions to reboot, but after reboot I’m not seeing my Drobo via the Drobo Dashboard. I’m using Drobo Dashboard Version 1.7.3 (1.7.30095), which I think my Drobo FS reported was the latest when I checked before enabling Jumbo Frames. My iMac and AirPort Extreme all have their latest software and firmware updates as well.
Here was my setup using cables (not WiFi):
Drobo-FS (MTU@9000) ==> AirPort Extreme ==> iMac (MTU@9000)
Since then I realized/found out that AirPort Extreme doesn’t seem to support Jumbo Frames via the standard GigE jacks (the WAN jack does have that setting, but the other jacks don’t seem to). So I tried to set my FS back by connecting my Drobo FS directly to my iMac via Ethernet-- which I did set to MTU=9000-- cycled power on my Drobo FS and quit/restarted Drobo Dashboard, but my FS is still not being seen by Drobo Dashboard.
Since no luck with direct connect, I went back to using my AirPort Extreme but reset my iMac Ethernet to plain old “auto” with the following all cabled together:
Drobo-FS (MTU@9000 until I can reset) ==> AirPort Extreme ==> iMac (MTU@auto/1500)
What’s a bit strange IMO is that my Drobo FS is visible in Mac OS X-- I can see it as “Drobo-FS” under the “Shared” area in the Finder disc window, and I can even get the DroboFS Time Machine volume to mount in the Finder when I click on it, view the file, etc. But Drobo Dashboard still seems oblivious so far, in direct-connect or going through AirPort Extreme.
Anyone know the specific steps I should take to get Drobo Dashboard to see my Drobo FS again, or even how to reset my Drobo via another method (web admin?) to use MTU@1500?
Thx much KV