Drobo

Drobo FS email not working?

When I configure the FS with known good parameters and use the “Send Test E-mail” button, no email is ever received, nor is there any indication of an error on the send.

Any ideas?

-Robot

Check with your ISP and make sure you have the right mail server and port number information.

I do… I use these parameters all the time.

Is there a log file I can look at? I would expect if there was an issue connecting and/or sending the test email, drobo would complain somehow.

-Robot

Yes, the log records the same error message that is thrown out.

I changed the port number on my email alerts and sent a test email. I received an error in sending message. And that message is recorded in the log.

If you like you can create a case and attach a diagnostic file. Say the case is for me, Jennifer. And PM me the case number and I’ll take a look and see if its there.