HELP! Dashboard can see the Drobo, can “blink lights” it, but the Finder cannot mount it. I followed Answer ID 116 before contacting support. Then we tried switching cables back and forth between USB and Firewire, disconnecting (physically) and reconnecting after reboot. We just ran Cocktail this morning, but the utility is only seeing the harddisk in the iMac and not the Drobo. Support now said I need to try DiskWarrior before proceeding. I am going to download DW but wondering if Finder cannot even mount the Drobo volume, will DW4 be able to do any repair to it?
Forgot to ask the lady’s name, but I must say the case manager answering my call was very courteous and helpful. I asked “what if” after spending $99 on DW and the Finder still won’t mount? It seems like the hardwares are all fine but there are some communication or softwares issues between the OS and Drobo. Anybody running into this “see-but-no-mount” issue since last weekend?
Any suggestion is appreciated.
Mac OS: 10.5.8