My 2nd Gen Drobo, which has performed beautifully till now, will no longer connect (via Firewire 800) to my MacbookPro (10.6.2).
At first it started going sleep when it shouldn’t, i.e. when computer was still awake and in use, and I’d have to reboot the Drobo unit to get a connection again.
I’ve updated firmware and dashboard to the latest versions (as of yesterday), and now it’s gotten even worse, in that it won’t connect at all.
I reversed the drive order (which I saw was a solution in a different thread), but to no avail. When I reboot, the unit goes through it’s diagnostics, will display the capacity and drive lights for a short period (but not connect), and then go to sleep. Orange power light will stay on and fan will be spinning.
Any ideas, please? Am I still eligible for support on this (bought in September 08)?