OK so as a Mac User and wanting to have a NAS server run iTunes for all my Mac’s there were few choices.
My friend put me onto Drobo/DroboShare and convinced me it was the best ever! So I blew the big money and got a new Drobo V2 and DroboShare. I added 4 - NEW 1.5TB WD Caviar Green HDD’s. With my 4 Mac’s, 3 AppleTV’s, PS3, and XBOX 360 this was going to be my end all solution! For the first 2 weeks it was awesome! I already had a digital video library over 200 and finished the last 75 movies putting them on the Drobo. Man I was set.
I work up yesterday and all 4 HDD lights on my Drobo were RED! How does 4 HDD’s fail at the same time. Not possible. Troubleshooting began. Reboot. Nothing. Turn Drobo off then reseat each drive. Nothing still rolling boot with all red lights. At this point I think I realized my data was gone. luckily I still have my old library (minus the 75+ movies I had added since I got the Drobo) on my Guardian Maximus RAID 1. So the real troubleshooting began. Insert 1 drive and reboot. Everything seems to come online. It says I need to format my drive. HFS+ and the waiting begins. After 30 minutes all is good with Drobo telling me to add more drive for data protection. I add the second drive. It goes into format/ adjustment mode which lasts about an hour. Now I got 2 HDD’s green and my Drobo seems to be coming back to life. So I insert a 3rd drive into the Drobo. BOOM. Everything goes RED and all drive show failed. Rolling boot over and over. I have tried this with different HDD’s as the 1, 2 & 3 drives. All 4 drives will work as the first drive and second drive but if any of the 4 drives is inserted into slot 3 it goes into the rolling boot. I have even went out and bought new drives just to make sure something was not wrong with my drives. Still my Drobo will not accept anything past drive bay 3. Very upsetting after such a large purchase for a NAS that is supposed to be “rock solid”.
But I opened a ticket with Support this afternoon. We will see but the whole time I can ping the IP address but of course have no access to any of my DroboApps. Half the time the Drobo Dashboard does not see the Drobo even after the upgrade to the new software. My last try was to bypass my network and hook my Drobo up to my MacBookPro via USB but that did not change anything at all. Hopefully support will get back to me soon. I will be home soon to troubleshoot.