I’m a new Drobo user so apologies if this is a known problem. I’ve checked but I can’t see anything similar.
I have a Drobo 2 connected via Firewire to an Intel MacBook Pro running MacOSX 10.6.2. All Drobo-related software is the latest available - Dashboard 1.6.1 (1.6.23555) is installed on the Mac and the Drobo is running firmware 1.3.5 (1.252.21110).
Drobo is visible in the finder and I can browse files and upload content, but after a while the main Dashboard window will close to show the ‘No Drobo Connected’ message. The little Drobo capacity icon in the main menu bar also changes to the greyed out circle with a diagonal slash across it. However the Drobo is still visible to Finder and working!
The only way to get Dashboard back is to dismount the drive, unplug the cable and plug it back in again. Then Drobo remounts as normal and Dashboard starts working properly - until it stops again.
I’ve tried removing all Dashboard files and reinstalling from the version on the Drobo site, the MBP has been rebooted, but the problem won’t go away.
If there’s a solution out there I’d love to know more.