i just unpacked my brand new drobo last night, dropped in 5 brand new 1.5TB drives, and installed the drobo dashboard software.
today, i got up expecting to digitize a bunch of video footage but instead i spent the day resisting the urge to smash my drobo with a sledgehammer…
i’ve had to overcome a ton of technical hurdles in the past 12 hours or so, but the main problem i’m having is that my drobo won’t stay connected.
or, more accurately: that drobo dashboard doesn’t THINK the drobo is staying connected… the drobo’s lights never falter, the brand new FW800 cable is not loose on either the drobo port or my computer’s port, the power supply is steady, and, most tellingly, the drobo remains connected in my Finder window. but drobo dashboard keeps losing contact with it.
at one point, i left the room with a fully connected and working drobo, and came back 30 minutes later to find that it had disconnected itself.
the drobo user guide and website offer no troubleshooting support for this issue beyond the easily identifiable possibilities i mentioned above.
yes, i have the latest software and firmware updates (although the first time i tried to install them i got a kernel panic…ouch…)
i am running Mac OS X 10.4.11 on a Dual 2.3 GHz PowerPC G5. am i not equipped for drobo’s awesome power??
please please please help…i am at my wit’s end. thanks!!