Drobo can not read share with smb/afp

I have 2 drobo, it is drobo fs and drobo b800fs, i have trouble with 2 drobo can not connection with smb/afp, but it can not also issue is when I do a call with the terminal can not ssh connection also, if I test the connection always reply, let alone a solution I had to do because it has 10 units consisting of 4 units drobo b800fs (1 unit error together with drobo fs) 6 units drobo fs, I beg the solution.