Drobo

Drobo alerting for degraded with one extra drive, but everything shows green

#1

Our Drobo B1200i is sending us the following alert but everything is green on the front panel and on Dashboard. What gives (we are out of support) any help would be greatly appreciated. I already updated firmware and running latest version of Dashboard.
Were can I view more granular logs to see if there is a real issue?

Degraded with one extra drive, you are protected against one hard drive failure.

Message sent from:
Device Name: Drobo
Device Type: B1200i