Drobo

Drobo acting "weird" after power down

Hi,
I have a 1200i (ca 2 years old), fortunately with no data on as yet. Populated with 6x2TB. Carried out a power down as per the manual due to station supplies going down. On power up, after fan slow-down, the power LED appears to be a red/green mix (flashing), and the blue lights fill the bar in sequence. Once full, they do a “merry dance” then the unit powers down. Have tried many things (still to update firmware to 1.3.0 tomorrow), but can’t get the unit to stay on with the original drives. Have removed all drives and unit remains on with all drive bays red. Have slowly tried repopulating, but will get to a point when the blue LEDs do their merry dance, then powers off. Any ideas?
Many thanks,
Terry.

UPDATE: Firmware updated to 1.3.0 with no change.

hi terry,
would you be able to try some of the steps outlined here when you get a moment:
https://myproducts.drobo.com/article/AA-01415

usually having red on the power led indicates overheating in some way, though the mix of red and green could just be how that particular model reports it…

if you are trying the unit empty, as a test, that is a good test, though please remember that your disk pack drives should only be removed (when power is all OFF and cables unplugged) and the same is for when your disk pack is put back in (the power should be all OFF and cables unplugged before putting the drives back inside) - you might already be aware but just to mention again to play safe.