Drobo access from the internet


What might be the case when I cannot connect to DroboAccess on the Drobo from the Internet? Drobo 5N

Status in myDrobo is green and the DroboAccess is registered. Address is: https://liveo.mydrobo.com/



has your router the correct settings?

is UPnP active?
is UPnP allowed to forward a port?

im not a expert but maybe this is a solution.