Drobo 5N all lights are continuously on Yellow/Orange

Help! I restarted my Drobo from the dashboard and it never went back to green lights. are after doing that my Mac can see the Drobo 5N on the network however I cannot access it. Help! I have important files want to get from the hard drive.

I have the same problem. I bought a new power supply and I’m hoping it works but so far no luck - they’ve been all yellow for 2 days. Drobo is a very frustrating company.