So I have an issue with upgrading the Drobo 5n from firmware 3.3.0 to 3.5.6. After rebooting, it would present with all red lights with the message “Too many hard drives have been removed. Please re-insert the removed hard drives.”
All drive bays have hard drives in them and I obviously have not removed any of them.
So I’m clueless as to what the issue is? Anybody experienced this?
I was able to downgrade back to 3.3.0 and everything worked again. Maybe I should just stick with 3.3.0 -_-;
hi airforce thanks for the info that you were able to downgrade and it was working again.
(you may already know though just to mention they have a best practice in knowledge base about being recommended to have a backup before any firmwares) am not sure what happened in your case, but i think for now at least, if all is well with the firmware that you have and if you are not needing to do any drive swaps or upgrades for now, then it is probably best to stick with what is working.
Yea, it worked by downgrading it back to 3.3.0. That was via a manual firmware downgrade through drodo dashboard (for those with similar problem).[hr]
Indeed that is what happened. I sent the diag zip to email@example.com.
I installed the updated drobo dashboard, then upgraded the firmware from 3.3.0 to 3.5.6. After it restarts, it sequences through 4 blue leds on the right before it immediately goes into all 5 red leds on. Drobo dashboard would ask to reinsert removed drives.
Removing the bottom drive and plugging it back in would cause the last two red leds to blink red. Same as removing and plugging back in the 2nd last drive. Upon restart it’s full 5 red leds again. No SSH. No mounts.
Downgraded the firmware to 3.3.0 and upon the first restart, it’s all green and working as usual. No data loss or anything.