I update the latest firmware last week.I can use it normally this week. Today, my Drobo turned on and connected to my computer, which had a hard drive on its desktop, and it suddenly shut itself down and disconnected from the computer (which used to happen a lot in the past).
Then I turn the Drobo on again. No blue lights flash, all the yellow lights are always on, and I can’t see the disk on the computer or the Drobo on the Dashboard. Fans can be heard when the machine is off. When the machine is on, there is a slight fan sound, with all the yellow lights on. I can’t hear any hard drive sound when I turn it on. I found that the small green light on the power button blinked quickly, four times in a row, and paused for a few seconds when the power is off; And the green light on the power button is always on when the power is on. I noticed that other drobos don’t blink the green light on the power button when the it is off. The power brick always showing a solid green light whether it insert into the Drobo or not. I tried using the Drobo 5D power brick for the Drobo 5D3, but it didn’t help.
I tried rebooting the Drobo, unplugged it, and waited a few minutes to restart it, changed the interface but it didn’t work. I pulled out all the hard drives, but it was still all yellow, no blue light, solid green on power button, and dashboard couldn’t see the drobo.
I’m a photographer, and I have 560,000 important pictures in it… help! Please tell me what can I do!