Drobo 5D HDD fails after installing msata,


I installed a mSATA from another Drobo, after it reports the error on my hard drives (red light) I’ve tried to remove the mSATA again but no luck, my hard drives are still reporting errors.

I found this guide: http://support.drobo.com/app/answers/det...bay-lights

But I still can not get it to work, any ideas?

You should probably pull the diag logs and file a case with the support portal. Let them review the errors on your hard drives and review the mSATA card.


Okay, I now got the diag logs, but where can i find a support email to sent it too?

hi krumner try here:

you might have to log in if not already, and submit via an online ticket (adding as attachment to the ticket)