I inherited this scenario from another IT guy who left no substantial documentation, and a Drobo with an expired support contract. So if anyone can please help I would appreciate it.
I have a 1200i with the Dashboard installed on 3 servers. Each server has a drive \ volume mapped on it that Acronis Server 11.5 imaging software backs up \ images to. I have used other Drobos in the past such as the 800fs and with that model there was just an IP address assigned to the Drobo that I browsed to, and then pointed to a sub folder on the unit for the backup software to store its backups. When I needed to do an full image restore, I booted from the Acronis boot disk into the recovery environment, initialized the network interface, browsed to the Drobo’s IP, and selected and restored my desired image…done!
It seems with this Drobo and its “volumes” configuration I am unable to use Windows Explorer to browse the unit at all much less from a recovery environment. The Drobo Dashboard cannot be installed to “mount a volume” in the recovery environment, and I cannot browse to the IP address of the Drobo to access any backups to restore.
There is an Ethernet cable plugged into the iSCSI port 1 on the back of the unit with an IP address assigned to it that I can ping successfully. I also connected a cable to the management port on the rear of the unit and assigned that an IP address that I can ping too. Still I am unable to access the Drobo using either IP address either from my Windows PC over the network or from the Acronis image recovery environment.
So, my question is…is it possible in any way to restore an image stored on a Drobo 1200i volume to a server that has been booted into an image recovery environment, and if so …how?
Any input is greatly appreciated!