Drives from 5D not recognised by 5N

I had a 5D for about two weeks, but returned it because I had insurmountable USB3 problems (probably a motherboard H/W issue).
I’ve just installed the replacement 5N and it doesn’t recognise the drives from my 5D. All five bay lights are red.

Dashboard (2.6.4) says that the firmware, 3.1.1[8.35.45] is current, yet I see that 3.2 is available. Should I do a manual firmware update? Why doesn’t the dashboard recognise that an update is available?

Last, but perhaps most important, the 5N is making noises like there is a little man inside, sawing at a piece of metal… is this usual? I suspect it is coming from the drobo fan, as none of the drives are the source of the sound (I checked with my stethoscope).

Hi Swifty,

You cant just move drives from a 5D to a 5N, thats not a supported migration, the disk packs are completely incompatible. No amount of firmware upgrading will overcome that.

You need to either use new disks, or wipe your old ones and get the 5N to reformat them.

Chris

[quote=“Swifty, post:1, topic:140525”]Last, but perhaps most important, the 5N is making noises like there is a little man inside, sawing at a piece of metal… is this usual? I suspect it is coming from the drobo fan…
[/quote]
I took the front cover off again, to verify that the sawing sound was not coming from any of my drives, and the sound stopped. After a while it came back for a couple of minutes, but now the sound has stopped, either with or without the front cover in place.

Perhaps something was catching in the fan, and now it has blown free.

I’m assuming that you cannot transfer a disk set from a 5D to a 5N. I had bought a 5Tb USB drive, and backed up my 5D to that before I returned the 5D. I’ll recover my data from there.

[quote=“Swifty, post:3, topic:140525”]I had bought a 5Tb USB drive, and backed up my 5D to that before I returned the 5D. I’ll recover my data from there.
[/quote]
Sounds like a good plan! :slight_smile: