This probably seems stupid, but since it doesn’t seem to be numbered anywhere that I can be identified without removing the drives, can someone clarify whether the drive bays in the drobo are counted from the top drive downward or the other way around? Additionally, I presume they count properly from 0 and not 1?
I ask, because I was requested by support to “remove drive #3”. Depending on whether the first drive is 0 or 1 and whether it counts from the bottom drive or the top drive, this could be any of the four drives.
I found no numbered layout or diagram anywhere on the website or on my device.