Drobo

Dead 5N - can I move files to a different 5N?

My 5N stopped showing up in my network and isn’t appearing even when connecting directly with my PC. I bought a used 5N to hopefully use to re-claim my data, but I don’t want to do something incorrectly and wipe the 3 drives. Can these files be migrated to a different 5N safely? I’ve looked at the drobo migration page but am not sure my old unit has the latest firmware since it’s not connecting.

I would go ahead an try it, just make sure the replacement is updated. Make sure both Drobos are OFF before removing/inserting the drives. Power it ON and it should read your diskpack with no issues.

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